Service
Pre-sales Service
Needs Analysis
Free technical consultation, recommending suitable machine models based on the material being processed (stainless steel, carbon steel, aluminum alloy, etc.)
On-site sampling service: Workpieces can be brought to our lab for verification of processing results.
Equipment selection charts are provided, clarifying the thickness range (0.5-20mm) and processing efficiency (5-25 m/min) for different models.
Special Needs Response: Customized equipment can be tailored to meet specific customer requirements.
Mid-sale Service
Delivery Implementation
Guidance on all preparatory work before equipment arrival
Provide 3D installation instructional videos and printed manuals
On-site installation and commissioning by professional engineers
Training system
Basic operation training: covering equipment installation, startup self-test, commissioning, proofing, etc.
Advanced maintenance training: covering mechanical maintenance, sensor calibration, etc.
After-sales Service
Quick Response
24/7 Technical Hotline (400-999-3006)
Remote Diagnosis System
On-site Maintenance
Value-Added Services
Process Upgrade Service: Annual Process Optimization Report
Parts
The entire machine is under warranty for one year. Parts damaged by non-human factors will be replaced free of charge during the warranty period, and the warranty period will be recalculated for the new part.
The company provides spare parts throughout the machine's lifecycle.
Transportation and Logistics Services
Based on customer needs, we offer the following:
01
One-stop transportation and customs clearance: We arrange domestic, ocean, and international shipments, with door-to-door delivery.
02
We can ship goods to any port in mainland China or to a designated shipping address as required.
03
We pre-register HS codes and provide certificates of origin to help customers save on import duties and other costs.
04
EU Conformity Certification
Cooperation Case